CUSTOMER SERVICE

Contact Mason Transit's Customer Service Center to schedule a ride or request information on

our Transit System Schedule with Regional Connections to Jefferson Transit, Intercity Transit, Pierce Transit, Kitsap Transit, Grays Harbor Transit, Squaxin Island Transit and WA State Ferry.

We want to provide you with exceptional service, and your comments count!  If you wish to make a comment or suggestion about Mason Transit, please:

• Email us at mcta at masontransit.org

               Please note, emails received on weekdays are answered during normal weekday

               business hours.  Emails received on weekends and holidays will be answered on the

               next weekday during hours of operation.
         

Email links are represented in blue text to deter spam harvesters.
Please copy addresses and replace "at" with the @ symbol (no spaces).

• Call the Customer Service  Center

  (360) 427-5033 or (800) 374-3747
  TTY/TDD - Dial 711, or (800) 833-6388

• Fill out a Customer Comment Card (available on our buses) and mail it in or complete the online form Customer Comment.

We welcome your input and appreciate your ideas on how we can improve.

Office Hours
Information/Ride Requests
Monday thru Saturday 8:00 AM – 5:00 PM

Information/Ride Cancellations
Monday thru Saturday 8:00 AM – 8:30 PM