Leave a Comment


Your feedback matters!

The employees at MTA are committed to providing an ongoing, friendly, safe, convenient and reliable transportation system.  We take pride in providing exceptional service.  Please take this opportunity to give us your feedback.  Your feedback is important to us.


Anyone submitting comments to MTA will not in any way be negatively impacted by submitting comments. 


Comments can be submitted by using the online fill-in form below or by the following methods:


  • Email:    mta@masontransit.org
  • Phone:  360-427-5033 or 800-374-3747
  • Comment cards are on all our buses.  Grab one and fill it out.  Then it can be placed in the fare box, given to the driver, or mailed to our administration office at 790 East Johns Prairie Road, Shelton, WA 98584

Online Contact Form

Comment submissions are not monitored 24/7. Please note we are unable to schedule and/or cancel Dial-a-Ride reservations or route deviations through comment submissions. If you would like to schedule a Dial-a-Ride, route deviation, flag stop, or need any immediate assistance please contact customer service at 800-374-3747 or 360-427-5033.

Type the characters you see here: