Contact Us


Customer Service Center

Open:              Monday – Saturday

Hours:             8:00 a.m. to 8:30 p.m. **

Phone:            360-427-5033

Toll Free:        800-374-3747

TTY/TTD:        711 or 800-833-6388

Fax:                   360-426-1152

Address:         790 East Johns Prairie Rd, Shelton, WA 98584


** To schedule dial-a-ride, all requests must be made between 8:00 a.m. and 5:00 p.m.
Ride reservations can be cancelled after hours by leaving a message with your name and ride reservation information.


Transit-Community Center Customer Service Lobby

Open:               Monday – Friday

Hours:              7:30 a.m. to 5:30 p.m.

Phone:             360-426-9434

Address:          601 West Franklin St. Shelton, WA 98584

Find it:   



Business Office

Open:              Monday – Friday

Hours:             8:00 a.m. to 5:00 p.m.

Phone:             360-426-9434

Fax:                  360-426-0899

Address:          790 East Johns Prairie Rd, Shelton, WA 98584

Find it:   


Other Contact Information



Twitter:    – Follow us @MasonTransit

Online Contact Form

Comment submissions are not monitored 24/7. Please note we are unable to schedule and/or cancel Dial-a-Ride reservations or route deviations through comment submissions. If you would like to schedule a Dial-a-Ride, route deviation, flag stop, or need any immediate assistance please contact customer service at 800-374-3747 or 360-427-5033.

Type the characters you see here: