Rider Empowerment

Ride With Confidence — We’re Here to Help!

Need help understanding our bus schedules? Not sure how to plan your trip?
Would you like a little extra support before riding the bus on your own?

Our Rider Empowerment Program is here to help.

Mason Transit Authority believes everyone should have the opportunity to travel safely, confidently, and independently. Our free transit system connects people throughout Mason County to work, appointments, shopping, recreation, friends, family, and more.

The Rider Empowerment Program provides personalized, hands-on assistance to help you feel comfortable using transit. We’ll meet you where you are, learn what would be most helpful to you, and work together to create a training experience that fits your needs.

We can help you:

• Understand bus schedules and route information
• Plan trips and make connections
• Learn where and how to catch the bus
• Practice riding with support
• Build the confidence to travel independently

Whether you need help planning your first trip or would like someone by
your side while you learn,

we’re here to help you gain the freedom and independence that
public transportation can provide.